About TSG
TSG is a business-to-business Tourism Services Group that connects Travel Intermediaries to Tourism Service Providers through an array of services and technologies.
TSG operates across multiple sectors in the Tourism industry offering Solutions for Leisure Tourism, Sports Tourism, Eco-Tourism, Business Tourism, Conference Tourism and Event linked Tourism in Southern and Eastern Africa.
TSG customers include Travel Websites, Tour Operators, Travel Agents, Conference Organisers, Event Organisers and Festival Organisers.
TSG offers it's customers an array of administrative and technology Services including; Central Reservations, Destination Management, Concierge Service, Live Availability, Widgets and Websites.
Please contact us using either the details below or our contact form if you are a Travel Intermediary or would like to offer Travel Solutions to your customers and we would be happy to prepare a custom solution for you.
Leisure Tourism Solutions
For tailor-made itineraries.
TSG offers personalized solutions from our extensive database of Southern & Eastern African accommodation and activity providers.
TSG has a comprehensive databases of contracted leisure tourism service providers in the region and our team of qualified and knowledgeable travel consultants can tailor-make itineraries for your customers. TSG offers a range of Services to enable Travel Intermediaries that are currently offering or would like to offer Leisure Tourism Solutions to their clients.
Why use TSG Leisure Tourism Solutions?
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Choice
With our vast network of leisure tourism service providers, we can offer almost any accommodation or activity that your customer wants.
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Customisation
We tailor-make each itinerary to fit the needs of your customers.
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Knowledge
Our travel consultants are qualified and have local knowledge about South Africa and the products that we offer.
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Service
Our travel consultants will answer any questions that your customers may have before travelling, and our concierge service is available to assist them during their travels.
Our Leisure Tourism desk is available throughout the year, during SA office hours. We endeavour to respond to any enquiry within 24 hours (by phone or e-mail, as requested). We also offer a 24-hour emergency service.
Eco-Tourism Solutions
Pre-packaged and tailor-made eco-friendly tourism solutions in Africa.
TSG offers a range of eco-friendly tourism solutions to your customers. We rate service providers based on seven criteria: impact on nature; ethics; education; footprint; community; conservation; and empowerment.
TSG has a comprehensive databases of contracted eco-tourism service providers in Southern & Eastern Africa and th Indian Ocean Islands and our team of qualified and knowledgeable travel consultants can tailor-make itineraries for your customers.
TSG offers a range of Services to enable Travel Intermediaries that are currently offering or would like to offer Eco-Tourism Solutions to their clients.
Why use TSG Eco-Tourism Solutions?
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Choice
With our vast network of tourism service providers, we can offer almost any eco tourism experience that your customer wants.
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Knowledge
Our eco travel consultants are qualified and have excellent knowledge about the destinations and the products that we offer.
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Customisation
We offer a range of pre-packaged eco tourism solutions, but, if your customers have special requirements, we can tailor-make an itinerary for them.
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Service
Our eco travel consultants will answer any questions that your customers may have before travelling, and our concierge service is available to assist them during their travels.
Our Eco Tourism desk is available throughout the year, during SA office hours. We endeavour to respond to any enquiry within 24 hours (by phone or e-mail, as requested). We also offer a 24-hour emergency service.
Sports Tourism Solutions
Packaged travel and hospitality solutions for major sporting events.
TSG offers travel and hospitality packages to major sporting events around the world, as well as wholesale accommodation solutions for sporting events in Southern Africa.
TSG offers a range of Services to enable Travel Intermediaries that are currently offering or would like to offer Sports Tourism Solutions to their clients.
Why use TSG Sports Tourism Solutions?
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Choice
Due to our relationships with sports package providers across the globe, we can offer a wide range of travel and hospitality solutions for major sporting events.
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Technology
In addition to the sport tourism packages, we offer social networking technology tools for your customers (fan base) to interact.
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Knowledge
Our sport travel consultants are qualified and are knowledgeable about the products that we offer.
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Service
Our sport travel consultants will answer any questions that your customers may have before and during their travels.
We offer Sports Tourism Services globally, wherever there are major sporting events.
Our Sport Tourism desk is available throughout the year, during SA office hours. We endeavour to respond to any enquiry within 24 hours (by phone or e-mail, as requested). We also offer a 24-hour emergency service.
Business Tourism Solutions
Business, meeting and incentive program specific travel co-ordination and planning.
TSG’s extensive relationships with tourism service providers in Southern & Eastern Africa and our team of qualified and knowledgeable consultants, provides a platform to offer excellent service and delivery for any business travel or meeting requirements.
TSG offers a range of Services to enable Business Travel Intermediaries that are currently offering or would like to offer Business Tourism Solutions to their clients.
Why use TSG Business Tourism Solutions?
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Relationships
With our vast network of tourism service providers, we can offer almost any accommodation or activity that your customer requires.
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Personal contact
Our commitment to service excellence is based on a strong reliance on personal contact, which is very unusual for an internet-based business.
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Knowledge
Our friendly consultants are qualified and have local knowledge about South Africa and the products that we offer.
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Service
We offer a concierge service which is available for your business travellers whilst they are travelling.
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Technology
We utilise and integrate technology to act as an enabler for our business and our customers.
Our desks are available throughout the year, during SA office hours. We endeavour to respond to any enquiry within 24 hours. We also offer a 24-hour emergency service.
Conferencing Tourism Solutions
Turnkey conferencing solutions.
TSG has significant experience in handling and managing all aspects of conferences and events especially the venue, housing and tourism offerings. We have managed small intimate executive conferences for government and business leaders and mass events for a wide range of partners. We offer Conferencing Intermediaries support from the bid process to post congress solutions.
TSG offers a range of Services to enable Professional Conference Organizers and other Intermediaries that are currently offering or would like to offer Conferencing Tourism Solutions to their clients.
Why use TSG Conferencing Tourism Solutions?
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Relationships
We utilise our established relationships to source the right venues to suit our client’s requirements. We pride ourselves on providing both the best price and the best experience.
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Technology
We utilise and integrate technology for all registration and notices as well as provide an online CRM to access all customer records. We alsoprovide a white label solution for documentation.
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Service
We provide call centre assistance to conference delegates which is open throughout the week as well as a concierge service whilst they are travelling.
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Co-ordination
We manage and co-ordinate all supplier and budget functions fro congresses.
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Convenience
TSG provides a one stop shop solution and a dedicated team to deliver on our excellent service ethos!
We are available throughout the year, during SA office hours and the hours required to deliver on any conference or congress. We also offer a 24-hour emergency service.
Event Tourism Solutions
Providing Housing & Tourism Solutions for Events and Festivals.
TSG offers tourism and housing solutions for all events and festivals. Our innovative revenue share model turns a hassle into a value add for participants and visitors so that you may concentrate on the more important logistics of running the event or festival.
TSG offers a range of Services to enable Event and Festival Organizers that are currently offering or would like to offer Event Tourism Solutions to their clients.
Why use TSG Conferencing Tourism Solutions?
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Relationships
We utilise our established relationships to source the right venues to suit our client’s requirements. We pride ourselves on providing both the best price and the best experience.
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Technology
We offer you online CRM access for all customer records.
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Knowledge
Our travel consultants are qualified and are knowledgeable about the products that we offer.
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Service
Our travel consultants will answer any questions that your customers may have before and during their travels.
We are available throughout the year, during SA office hours and the hours required to deliver on any event. We also offer a 24-hour emergency service.
We Work in the Following Destinations
- South Africa
- Botswana
- Namibia
- Mozambique
- Kenya
- Malawi
- Tanzania
- Seychelles
- Uganda
- Zambia
- Lesotho
- Angola
- Zimbabwe